Privacy Policy
Quality Cleaning Experts
Effective Date: October 4, 2026
Quality Cleaning Experts ("we," "us," "our") runs qualitycleaningsocal.com (the "Site"). This policy explains what information we collect, how we use it, and the choices you have. By using the Site or submitting a form, you agree to this policy.
1. Information We Collect
Information you give us. When you request a quote, book a service, call, text, or email us, we may collect:
Your name, email address, and phone number
Your service address, along with property details such as size, number of rooms, pets, and access instructions
The service you want, your preferred dates, and any notes you share
Billing information. Our payment processor handles payments, and we do not store full card numbers.
Information collected automatically. When you visit the Site, our service providers and we may collect your IP address, browser and device type, the pages you view, referring URLs, and the date and time of your visit. We collect this through cookies, pixels, and similar tools (see Section 4).
2. How We Use Your Information
We use your information to:
Respond to quote requests and schedule services
Perform cleaning services and give our team access instructions
Send appointment confirmations, reminders, invoices, and service updates
Send marketing messages, but only where you've agreed to receive them
Improve the Site, our services, and our advertising
Comply with the law and protect our rights
3. How We Share Your Information
We do not sell your personal information. We share it only with:
Service providers who help us run the business, such as CRM and scheduling software, payment processors, email and text messaging platforms, website hosting, and analytics. They may use your information only to provide services to us.
Our team members who need it to perform your service.
Legal authorities, when the law requires it or when needed to protect our rights, property, or safety.
A successor business, if Quality Cleaning Experts is sold or merged.
4. Cookies, Pixels & Tracking
The Site may use cookies and similar technologies from us and from third parties such as Google and Meta. We use them to measure traffic, understand how visitors use the Site, and show relevant ads. You can control cookies in your browser settings or through our cookie banner where one is shown. Blocking cookies may affect how some parts of the Site work.
Do Not Track: Browsers handle "Do Not Track" signals inconsistently, so the Site does not currently respond to them. We do honor Global Privacy Control (GPC) signals as a request to opt out of advertising-related sharing.
5. Text Messages (SMS)
If you give us your mobile number and agree to receive texts, we may send messages about quotes, appointments, reminders, and, if you opt in, promotions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
We do not share or sell your mobile number or text-messaging consent with third parties or affiliates for their marketing purposes. We share mobile information only with the service providers who help us deliver messages.
6. Data Retention & Security
We keep personal information only as long as we need it for the purposes above, or as long as the law requires. We use reasonable administrative, technical, and physical safeguards to protect it. However, no method of transmission or storage is completely secure.
7. Your California Privacy Rights
If you live in California, you may:
Ask what personal information we have collected about you and how we have used and shared it
Ask us to correct or delete your personal information, subject to legal exceptions
Opt out of marketing communications at any time
Under California's "Shine the Light" law, ask whether we have shared your information with third parties for their direct marketing. We do not.
We will not discriminate against you for exercising these rights. To make a request, email [email protected] with the subject "Privacy Request." We may need to verify your identity before we act on it.
8. Children's Privacy
The Site is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.
9. Third-Party Links
The Site may link to other websites, such as Google reviews or social media. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a new effective date.
11. Contact Us
Quality Cleaning Experts, LLC
San Diego, California
Email: [email protected]
Website: qualitycleaningsocal.com